Public support hub

Support for the PlatPhormNews Public DMZ

Report broken routes, request API or MCP integration help, inspect degraded services, and create public-safe support packets without including secrets.

Root status active
Storage degraded: local packet response unless persistence is configured
Auth boundary PLATPHORM_API_KEY only for protected writes and durable persistence

Broken link or route

Report a public route, sitemap, robots, RSS, or discovery failure.

Public safe
yes
Protected persistence
not required
Create packet

Inaccurate network data

Report stale, missing, or incorrect site, domain, graph, or integration data.

Public safe
yes
Protected persistence
not required
Create packet

API integration help

Request help using public APIs, OpenAPI, platphormctl, or protected API actions.

Public safe
yes
Protected persistence
not required
Create packet

MCP integration help

Request help with root MCP, canonical MCP tools, clients, resources, or prompts.

Public safe
yes
Protected persistence
not required
Create packet

Security issue

Report security concerns without including secrets, cookies, or private payloads.

Public safe
sensitive category
Protected persistence
required
Create packet

New service registration

Request a new trusted-domain entry or a new PlatPhormNews service registration.

Public safe
yes
Protected persistence
required
Create packet

Docs update

Request public docs, llms, OpenAPI, or support documentation corrections.

Public safe
yes
Protected persistence
not required
Create packet

Safe reporting rules

  • Do not paste PLATPHORM_API_KEY, cookies, tokens, raw IPs, or raw x-vercel-ja4-digest values.
  • Include a route, affected site, public URL, severity, and optional trace id.
  • Security issues should use email or protected persistence when configured.

Integration pathways