I've given up on LG and Samsung appliances.
This includes TVs, all electronics too.
They are simply the worst products to live with. They break frequently, hard to find parts for, even harder to fix if you even manage to find the part. They're designed by AI or something, I've never encountered such hostile engineering.
They are never intended to be fixed, hidden fasteners, one time use tabs made from some of the lowest quality plastic.
Oddly enough, the cheapest GE appliances are made to be fixed seemingly. Parts are readily accessible, they're super easy to repair.
But it's the end of korean electronics and appliances, and this extends to cars too, Kia and Hyundai designs are near the bottom in terms of repairability.
skullone
Quick fix, remove networking access for all devices, not just LG devices.
But since you did that remotely, you probably do that from a "smart" phone. That one is worst than this LG device.
Have you read terms of service of Android devices? Windows? Apple?
Microsoft like Gamers Nexus show on the video, writes down that this practices are malware and illegal and does exact the same thing.
I had one of their washing machines. Purchased about 18 months ago. The dispenser drawer broke. I'm pretty sure it was bad out of the factory but it did last for this long, so I was happy to shell out for a new one.
Turns out they don't exist. LG have a website where you can search for the part. It's not in stock. They told me to fill out a form on a website they own, giving the part number. A third-party spare parts shop emailed me back saying they don't have the part in stock and that I should contact the manufacturer.
I found one that may or may not be the correct one and there's no way to know for sure before purchasing it. It costs almost £100 and takes 3 weeks to ship.
After days of this ordeal and laundry piling up, I decided to cut my losses and buy a Bosch. That one seems pretty great so far.
cassianoleal
Don't ever give a "device" network access. Unfortunately with stuff like amazon sidewalk -- even that's not sufficient, products can contain covert listening/watching devices and then share the information over a network you don't control.
A countermeasure to this is to maintain a radio quiet household, but it's only doable if you're out in the middle of nowhere and requires some substantial confessions as MANY devices have 2.4ghz radios in them.
nullc
Thank you for reminding me to disable Wi-Fi network in my LG tv. I was planning to do it recently but forgot. I really don't need those WebOS updates to the TV I use with decoder and Google TV dongle
gitowiec
> 4. Voice capture can include other people. Voice-enabled products may record and analyse family members, children, guests, and bystanders. LG places responsibility on you to inform them and obtain any legally required consent. (Section 4.d)
Cool. Meaning you either inform every guest before they enter your home or they can sue you. Great LG! This is a good way to ensure to land on my personal forever-blacklist. I won't even come back to check whether you changed.
atoav
As someone with an LG smart tv that watches Netflix etc, but who also has PiHole on the network, can anyone recommend any lists to block LG and LG advertiser traffic?
junto
How much is some AI SaaS company or some AI training company paying for this type of data? It has to be a lot for them to risk doing something like this.
claaams
LG Appliances are garbage I would never buy one.
pjneary
As enshittification continues to accelerate, terms of service/ privacy policies are going from comically draconian to completely insane attempts to preempt both consumer rights and common sense.
For now at least, we can still find the last few “dumb” models that simply function at appliances without all the bloatware, but that’s little solace.
In another ten years, I suspect we may be left with little option but to refurbish old (proprietary!) appliances as best we can.
Maybe this is wishful thinking, but there ought to be a market opening for simple, durable, easily repairable appliances? Where is the competition?
comments (10)
But it's the end of korean electronics and appliances, and this extends to cars too, Kia and Hyundai designs are near the bottom in terms of repairability.
skullone
But since you did that remotely, you probably do that from a "smart" phone. That one is worst than this LG device.
Have you read terms of service of Android devices? Windows? Apple?
Microsoft like Gamers Nexus show on the video, writes down that this practices are malware and illegal and does exact the same thing.
Gamers Nexus amazing review of that LG https://youtu.be/Q9uefFYe6bM
roscas
I had one of their washing machines. Purchased about 18 months ago. The dispenser drawer broke. I'm pretty sure it was bad out of the factory but it did last for this long, so I was happy to shell out for a new one.
Turns out they don't exist. LG have a website where you can search for the part. It's not in stock. They told me to fill out a form on a website they own, giving the part number. A third-party spare parts shop emailed me back saying they don't have the part in stock and that I should contact the manufacturer.
I found one that may or may not be the correct one and there's no way to know for sure before purchasing it. It costs almost £100 and takes 3 weeks to ship.
After days of this ordeal and laundry piling up, I decided to cut my losses and buy a Bosch. That one seems pretty great so far.
cassianoleal
A countermeasure to this is to maintain a radio quiet household, but it's only doable if you're out in the middle of nowhere and requires some substantial confessions as MANY devices have 2.4ghz radios in them.
nullc
gitowiec
Cool. Meaning you either inform every guest before they enter your home or they can sue you. Great LG! This is a good way to ensure to land on my personal forever-blacklist. I won't even come back to check whether you changed.
atoav
junto
claaams
pjneary
For now at least, we can still find the last few “dumb” models that simply function at appliances without all the bloatware, but that’s little solace. In another ten years, I suspect we may be left with little option but to refurbish old (proprietary!) appliances as best we can.
Maybe this is wishful thinking, but there ought to be a market opening for simple, durable, easily repairable appliances? Where is the competition?
CircuitSeuss